I'm fortunate enough to live in an area that has not one, but two local newspapers. The Times Leader is the older of the two. The Citizens' Voice was born out of a strike in 1978 against the Times Leader in the wake of its purchase by a national newspaper conglomerate and subsequent anti-union activity.
I subscribe to both of them. I get the Citizens' Voice seven days a week, while I have a Friday-Saturday-Sunday subscription to the Times Leader. I pay for these subscriptions on a month-to-month basis. A charge is placed on my credit card on the same day each month to cover the next month's papers.
And every once in a while the papers don't show up. I'm sure there are reasons. Delivery people come and go. Delivering newspapers is a low-paying pain in the ass. Weather and other factors interfere with regular delivery.
Still, I'm paying for these papers. This is a dying industry. I'm supporting it. In exchange for my money, I'd like to get the product I've paid for. Sometimes when I call I am told a replacement paper will be on its way. Other times I am told I will get a "credit."
This weekend the Times Leader was delivered on Friday, but not on Saturday, and not today. Yesterday I called the "missed paper" number and spoke to a human who told me that re-deliveries are not done on weekends and I would get a "credit." I asked her what this "credit" meant and she told me that it meant that it would push out the expiration date of my subscription by a day. I pointed out that my subscription renews each month and my renewal date has never changed. This can therefore only mean that all the "credits" I've earned will pay off at the end of my subscription - that is, after I have said I no longer wish to receive the newspaper, I will continue to receive the newspaper until the "credits" are all used up.
I wonder if there's a tally of how many "credits" I've earned over the years? It must be several dozen, at least. I should be able to cancel my subscription and continue to get the paper for several months, assuming it is still delivered on a Friday-Saturday-Sunday basis. But I really don't think there is any such tally being kept. I really don't think if I cancel my subscription I will continue to receive a newspaper. And eventually, this paper will fold, and all my accumulated credits will fold with it.
Daryl Sznyter
5 years ago
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